{"id":109,"date":"2025-08-31T05:06:26","date_gmt":"2025-08-31T05:06:26","guid":{"rendered":"https:\/\/www.newlifeliveaboard.com\/?page_id=109"},"modified":"2026-02-03T17:55:08","modified_gmt":"2026-02-03T17:55:08","slug":"faq","status":"publish","type":"page","link":"https:\/\/www.newlifeliveaboard.com\/index.php\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"<p>[et_pb_section fb_built=&#8221;1&#8243; admin_label=&#8221;Hero&#8221; _builder_version=&#8221;4.17.1&#8243; _module_preset=&#8221;default&#8221; background_image=&#8221;https:\/\/www.newlifeliveaboard.com\/wp-content\/uploads\/2025\/08\/WhatsApp-Image-2024-08-19-at-10.03.01.jpeg&#8221; custom_padding=&#8221;110px|||&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_row column_structure=&#8221;1_2,1_2&#8243; use_custom_gutter=&#8221;on&#8221; gutter_width=&#8221;1&#8243; module_class=&#8221; et_pb_row_fullwidth&#8221; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; width=&#8221;100%&#8221; width_tablet=&#8221;100%&#8221; width_phone=&#8221;100%&#8221; width_last_edited=&#8221;on|desktop&#8221; max_width=&#8221;100%&#8221; max_width_tablet=&#8221;100%&#8221; max_width_phone=&#8221;100%&#8221; max_width_last_edited=&#8221;on|desktop&#8221; custom_margin=&#8221;|||&#8221; custom_padding=&#8221;|||&#8221; make_fullwidth=&#8221;on&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;1_2&#8243; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; background_position=&#8221;top_left&#8221; custom_padding=&#8221;|||&#8221; global_colors_info=&#8221;{}&#8221; custom_padding__hover=&#8221;|||&#8221;][\/et_pb_column][et_pb_column type=&#8221;1_2&#8243; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; background_position=&#8221;top_left&#8221; custom_padding=&#8221;|10%||10%&#8221; global_colors_info=&#8221;{}&#8221; custom_padding__hover=&#8221;|||&#8221;][et_pb_text admin_label=&#8221;Hero Title&#8221; _builder_version=&#8221;4.17.1&#8243; _module_preset=&#8221;default&#8221; text_font=&#8221;||||&#8221; text_text_color=&#8221;#1a1a1a&#8221; header_font=&#8221;Oswald|on||on|&#8221; header_text_align=&#8221;left&#8221; header_font_size=&#8221;60px&#8221; header_line_height=&#8221;1.3em&#8221; background_layout=&#8221;dark&#8221; max_width=&#8221;450px&#8221; custom_margin=&#8221;|||&#8221; custom_padding=&#8221;|||&#8221; animation_style=&#8221;slide&#8221; animation_direction=&#8221;top&#8221; animation_intensity_slide=&#8221;10%&#8221; header_text_shadow_style=&#8221;preset2&#8243; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h1>Frequently Asked Questions<\/h1>\n<p>[\/et_pb_text][et_pb_divider color=&#8221;#ed4441&#8243; divider_position=&#8221;center&#8221; divider_weight=&#8221;3px&#8221; disabled_on=&#8221;on|on|off%22&#8243; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; max_width=&#8221;150px&#8221; height=&#8221;false&#8221; custom_margin=&#8221;30px|||&#8221; animation_style=&#8221;slide&#8221; animation_direction=&#8221;top&#8221; animation_delay=&#8221;100ms&#8221; animation_intensity_slide=&#8221;10%&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_divider][et_pb_text admin_label=&#8221;Hero Sub Title&#8221; _builder_version=&#8221;4.17.1&#8243; _module_preset=&#8221;default&#8221; text_font=&#8221;Roboto||||&#8221; text_text_color=&#8221;#FFFFFF&#8221; text_font_size=&#8221;24px&#8221; text_line_height=&#8221;1.4em&#8221; background_size=&#8221;initial&#8221; background_position=&#8221;top_left&#8221; background_repeat=&#8221;repeat&#8221; background_layout=&#8221;dark&#8221; max_width=&#8221;450px&#8221; custom_padding=&#8221;30px|||&#8221; animation_style=&#8221;slide&#8221; animation_direction=&#8221;top&#8221; animation_delay=&#8221;200ms&#8221; animation_intensity_slide=&#8221;10%&#8221; text_text_shadow_style=&#8221;preset2&#8243; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p>All you need to know before joining the adventure !<\/p>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; custom_padding=&#8221;5px||3px|||&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_row _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; custom_padding=&#8221;|||&#8221; global_colors_info=&#8221;{}&#8221; custom_padding__hover=&#8221;|||&#8221;][et_pb_text admin_label=&#8221;Title&#8221; _builder_version=&#8221;4.17.1&#8243; _module_preset=&#8221;default&#8221; text_font=&#8221;||||&#8221; text_text_color=&#8221;#1a1a1a&#8221; header_font=&#8221;Oswald|on||on|&#8221; header_text_align=&#8221;left&#8221; header_font_size=&#8221;60px&#8221; header_line_height=&#8221;1.3em&#8221; max_width=&#8221;450px&#8221; custom_margin=&#8221;|||&#8221; custom_padding=&#8221;|||&#8221; animation_style=&#8221;slide&#8221; animation_direction=&#8221;top&#8221; animation_intensity_slide=&#8221;10%&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h1>FAQ<\/h1>\n<p>[\/et_pb_text][et_pb_divider color=&#8221;#0C71C3&#8243; divider_position=&#8221;center&#8221; divider_weight=&#8221;3px&#8221; disabled_on=&#8221;on|on|off%22&#8243; _builder_version=&#8221;4.27.5&#8243; _module_preset=&#8221;default&#8221; max_width=&#8221;150px&#8221; height=&#8221;false&#8221; custom_margin=&#8221;30px|||&#8221; animation_style=&#8221;slide&#8221; animation_direction=&#8221;top&#8221; animation_delay=&#8221;100ms&#8221; animation_intensity_slide=&#8221;10%&#8221; hover_enabled=&#8221;0&#8243; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221; sticky_enabled=&#8221;0&#8243;][\/et_pb_divider][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=&#8221;4.17.1&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221; custom_padding=&#8221;1px|||||&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.17.1&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_accordion _builder_version=&#8221;4.17.1&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_accordion_item title=&#8221;ARRIVAL AND DEPARTURE \/ VISA &#8221; _builder_version=&#8221;4.17.1&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221; open=&#8221;on&#8221;]<\/p>\n<p>Please note that, depending on our schedule, cruise departure or arrival can sometimes be from\/to Port Ghaleb (2h30 drive from Hurghada airport or 30 min drive from Marsa Alam Airport). Corresponding airport transfers will be provided. Also depending on the schedule, the first or last night can be spent in a hotel in Hurghada or Port Ghaleb.<\/p>\n<p>After passing the entry authority, you go to claim your luggage, a representative will welcome you with a sign upon arrival at the airport and will bring you to the air-conditioned bus to transfer you to the boat.<\/p>\n<p>please note that you will need to purchase a visa for 25 USD at a bank counter prior to passport control.<\/p>\n<p><strong>Saturday <\/strong><\/p>\n<ul>\n<li>Check in from 12.00 p.m ( please note cabins will be ready not before noon time as we need some time to clean )<\/li>\n<li>18.30: Dinner (snacks or dinner available for those arriving on later flights)<\/li>\n<li>2000: Safety Briefing, documents, Cabin and Equipment setup. First night on board in the Marina<\/li>\n<\/ul>\n<p><strong>Sunday <\/strong><\/p>\n<ul>\n<li>Departure around 10am, after port clearance and start diving<\/li>\n<\/ul>\n<p><strong>Monday to Thursday\u00a0 <\/strong><\/p>\n<ul>\n<li>Up to 4 include Night Dive (Please note night dives are prohibited at all marine park islands!) sailing\u00a0overnight is required<\/li>\n<\/ul>\n<p><strong>Friday <\/strong><\/p>\n<ul>\n<li>2 dives and return to port and last night onboard at the Marina.<\/li>\n<\/ul>\n<p><strong>Saturday <\/strong><\/p>\n<ul>\n<li>0800: Breakfast<\/li>\n<li>Up until 10:00 a.m Depart the vessel. Should you be leaving on an afternoon flight, you may leave your luggage aboard for pickup later.<\/li>\n<\/ul>\n<p>Sample itineraries and maps are for illustrative purposes only. The exact route and sites visited are subject to change based on local regulations, guest experience, weather and logistics, and is at the Captain\u2019s discretion.<\/p>\n<p>Level of Dive Experience, recommended to dive BDE Route minimum 50 + dives with AOW or equivalent level same as for Rocky &amp; Zabagard. North and Sataya Fury Shoal Route 30 + dives with AOW level. \u00a0<\/p>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=&#8221;IMPORTANT DOCUMENTS WE REQUIRE 14 DAYS BEFORE ARRIVAL &#8221; _builder_version=&#8221;4.17.1&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221; open=&#8221;off&#8221;]<\/p>\n<ul>\n<li>Passport copy -min 6 months valid before arrival must be identical with the document you arrive in Egypt<\/li>\n<li>Current Diving Qualification Copy<\/li>\n<li>Approx. no. of logged dives<\/li>\n<li>Flight\u00a0Details<\/li>\n<li>Special Requirements (EAN Nitrox, 15 Liter Tank Rental, Equipment Rental)<\/li>\n<li>Dive Insurance Policy Copy<\/li>\n<li>Emergency Contact Details<\/li>\n<\/ul>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=&#8221;SAFETY ON BOARD&#8221; _builder_version=&#8221;4.17.1&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221; open=&#8221;off&#8221;]<\/p>\n<p>Safety onboard of our boats is an important issue to us, the captain and crew members and our experienced dive guides are all trained in first aid and oxygen supply. We obligate that our Cruise Directors conduct a safety briefing with all guests upon check-in<\/p>\n<p>A Constantly 24-hour deck watch ensures your safety. NEW LIFE is equipped with AIS -Automatic Identification System.<\/p>\n<p>Safety Equipment on board<\/p>\n<ul>\n<li>Camera system<\/li>\n<li>Fire alarms\n<ul>\n<li>Escape hatches<\/li>\n<li>2 X Life Rafts, 25-person capacity annual maintenance<\/li>\n<li>Fire Extinguisher annual maintenance<\/li>\n<li>life Jackets<\/li>\n<li>Sprinkle fire extinguisher for the Kitchen (Foam) &amp; Engine room<\/li>\n<li>Marine Signals &amp; Flares + Rescue rope launching gun<\/li>\n<li>Emergency evacuation plan<\/li>\n<li>EPIRB &#8211; VHF- GPS &#8211; Radar &#8211; Echo Sounder &#8211; AIS &#8211; First aid kit<\/li>\n<li>Captain &amp; one crew member, MFA Certified &amp; Trained<\/li>\n<li>Oxygen tanks<\/li>\n<li>Magnifier Glasses<\/li>\n<li>Walkie Talkie radios between mother ship and the 2 speedboats<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<p>Participation in all dives, especially the wreck dives, depends on the diving qualification and the experience of each guest. Strong currents must be considered. All route destinations are subject to approval by the Egyptian authorities, the coast guard and the port police. All routes are subject to change and may change at short notice due to weather conditions or official orders. The final course of the live aboard will be determined in consultation with the group on board. If dives are missed or diving locations are not approached due to weather conditions or other unpredictable changes, we will not issue a refund or compensation, this includes technical defects as well as all Marine Park fees and Port fees. Strong current is common and must be taken into account. Night dives and snorkeling are prohibited in the National Park Ras Mohamed \/ Brothers \/ Daedalus \/Elphinstone<\/p>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=&#8221;SPARE PARTS\/ DIVE AND TRAVEL INSURANCE \/ MEDICAL FORMS &#8221; _builder_version=&#8221;4.17.1&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221; open=&#8221;off&#8221;]<\/p>\n<p>We also recommend that you have the most important spare parts, such as mask and a repair kit for your type of regulator with you. Please also remember batteries, gaskets and accumulators for your<\/p>\n<p>dive lamp and dive computer.<\/p>\n<p><strong>Dive insurance<\/strong>: It is recommended that you take out insurance up to a depth of 40 meters. It is your responsibility to ensure that you have sufficient insurance to cover all aspects of your vacation.<\/p>\n<p>On board you can purchase diving insurance at the cost of 40 euro per week.<\/p>\n<p>&nbsp;<\/p>\n<p><strong>Medical Dive Declaration<\/strong>: A medical questionnaire must be completed upon arrival on board.<\/p>\n<p>&nbsp;<\/p>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=&#8221;PAYMENT AND CANCELLATION CONDITIONS&#8221; _builder_version=&#8221;4.17.1&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221; open=&#8221;off&#8221;]<\/p>\n<p>At the time of booking, a 25% deposit is due immediately.<\/p>\n<p>The booking is only considered confirmed after receipt of the deposit. The remaining payment is due 6 weeks before the start of the safari.<\/p>\n<p>In the event of cancellation of a booked diving trip, the following cancellation costs are due:<\/p>\n<ul>\n<li>Up to 90 days before the start of the trip, 25% of the trip price.<\/li>\n<li>From 91 days before the start of the trip or in the event of a no-show\/failure to start the trip, 100% of the trip price.<\/li>\n<\/ul>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=&#8221;TIPPING &#8221; _builder_version=&#8221;4.17.1&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221; open=&#8221;off&#8221;]<\/p>\n<p>As in almost all holiday countries, it is customary to show its recognition and tip your crew for the week<\/p>\n<p>\u00a0&#8211; an amount of 80 EUR per guest is recommended.<\/p>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=&#8221;MARINE PARK FEE &#8221; _builder_version=&#8221;4.17.1&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221; open=&#8221;off&#8221;]<\/p>\n<p>The marine park fee was introduced in 2019 as part of a broader effort to protect the marine environment in the Red Sea and applies to all visitors.<\/p>\n<p>Here are some of the conservation initiatives that have been funded by the marine park fee:<\/p>\n<p>Removal of illegal fishing nets<\/p>\n<p>Establishment of marine protected areas<\/p>\n<p>Development of educational programs<\/p>\n<p>Those fee,s apply to every Person on board<\/p>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=&#8221;EQUIPMENT RENTAL&#8221; _builder_version=&#8221;4.17.1&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221; open=&#8221;off&#8221;]<\/p>\n<p>is normally not available on board. If you need rental equipment, please contact us at least a view days before your arrival so that we can ensure that the equipment is on board for you. Price on request.<\/p>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=&#8221;MEDICATION&#8221; _builder_version=&#8221;4.17.1&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221; open=&#8221;off&#8221;]<\/p>\n<p>We have basic emergency medication on board. If you feel that you may need specific<\/p>\n<p>medication while traveling, please bring a small supply with you. Make sure you don&#8217;t forget about<\/p>\n<p>stomach and diarrhea medication, seasickness pills, or patches and ear drops, and make sure they<\/p>\n<p>don&#8217;t affect your ability to dive.<\/p>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=&#8221;PORTS&#8221; _builder_version=&#8221;4.17.1&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221; open=&#8221;off&#8221;]<\/p>\n<p>The port of embarkation depends on the schedule and route of our ships. We<\/p>\n<p>reserve the right to accommodate guests for the first or last night at the resort, the final<\/p>\n<p>arrival \/ departure port is the responsibility of the owner and can change depending on the<\/p>\n<p>booking \/ route. If the need arises, we reserve the right to change boats.<\/p>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=&#8221;DIVING COURSES&#8221; _builder_version=&#8221;4.17.1&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221; open=&#8221;off&#8221;]<\/p>\n<p>We offer SSI courses on all of our boats. SSI&#8217;s digital learning system offers many advantages:<\/p>\n<p>You can start learning at home and thus save time to enjoy it on board<\/p>\n<p>(https:\/\/www.divessi.com\/en\/more_ssi\/digital_learning\/). The most popular courses we run are<\/p>\n<p>advanced open water courses and specialty courses like nitrox, deep diving, wreck diving and so<\/p>\n<ol>\n<li>If you are interested in further training, please do not hesitate to contact us.<\/li>\n<\/ol>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=&#8221;MISCELLANEOUS&#8221; _builder_version=&#8221;4.17.1&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221; open=&#8221;off&#8221;]<\/p>\n<p><strong>WLAN<\/strong><\/p>\n<p>Connections at sea are very low. We offer WIFI connection on the first and last day of the trip. You can purchase an Egyptian SIM card at Airport arrival.<\/p>\n<p><strong>Electricity <\/strong><\/p>\n<p>Sockets on board have 220V<\/p>\n<p>&nbsp;<\/p>\n<p>Should problems, defects, or inconveniences occur, give this information immediately to your dive guide. ONLY then we can help. Do not wait until the end of the safari.<\/p>\n<p>If you wish to sleep outside, please bring with you a sleeping bag and use the mattresses from the sundeck.<\/p>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=&#8221;MANDATORY ITEMS TO BRING WITH YOU&#8221; _builder_version=&#8221;4.17.1&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221; open=&#8221;off&#8221;]<\/p>\n<p>SMB Surface Marker \u2013 DIVE COMPUTER \u2013 FLASH LIGHT to carry out on each dive.<\/p>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=&#8221;PLACE OF JURISDICTION&#8221; open=&#8221;off&#8221; _builder_version=&#8221;4.17.1&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p>Disputes between you as a guest and New Life Live aboard must always be settled by the court of the country in which the provider is registered. Jurisdiction is Egypt \/ Ship license 101107 Ministry of Tourism.<\/p>\n<p>[\/et_pb_accordion_item][\/et_pb_accordion][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Frequently Asked QuestionsAll you need to know before joining the adventure !FAQPlease note that, depending on our schedule, cruise departure or arrival can sometimes be from\/to Port Ghaleb (2h30 drive [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":"","footnotes":""},"class_list":["post-109","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/www.newlifeliveaboard.com\/index.php\/wp-json\/wp\/v2\/pages\/109","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.newlifeliveaboard.com\/index.php\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.newlifeliveaboard.com\/index.php\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.newlifeliveaboard.com\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.newlifeliveaboard.com\/index.php\/wp-json\/wp\/v2\/comments?post=109"}],"version-history":[{"count":5,"href":"https:\/\/www.newlifeliveaboard.com\/index.php\/wp-json\/wp\/v2\/pages\/109\/revisions"}],"predecessor-version":[{"id":341,"href":"https:\/\/www.newlifeliveaboard.com\/index.php\/wp-json\/wp\/v2\/pages\/109\/revisions\/341"}],"wp:attachment":[{"href":"https:\/\/www.newlifeliveaboard.com\/index.php\/wp-json\/wp\/v2\/media?parent=109"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}